We have done a number of home improvement/updating projects this year which have included replacing our roof after 20 years. One of the best experiences we had with contractors was with Chris Townsend owner of Townsend Roofing, a Jacksonville company. I received a total of five bids and after doing extensive due diligence I chose Townsend Roofing. Townsend Roofing was not the cheapest but was competitive. Every reference I checked raved about how good a job Townsend Roofing did.  Although Chris runs a number of his own crews he would check in periodically to make sure things were ok. Chris has his own teams and his team leader was here every day, was great to work with and did an outstanding job. His crew was always on time, very polite and did a great job of cleaning up every day (three weeks after the job we’ve found a total of 2 shingle nails in the yard). The roof is larger than many with a lot of peaks and valleys. Chris explained all of the special procedures his team goes through to do the best possible job. After some final touches, the job was everything and more than we expected. While not necessarily a big selling point for us, Chris did the whole job with no deposit at the beginning of the job. This alone was a big indication to me that Townsend Roofing would deliver everything Chris promised and he did just that.

J. G.

Queens Harbor Resident


Hey Chris, 

I just want to thank you and all of Townsend Roofing employees for the very professional job of removing the old shingles, making the few repairs and installing the new metal roof on our house.  From the quote process, all the way to total completion, Townsend Roofing did a remarkable job.  Jason Farr is a great asset to your company, and a pleasure to work with.

Thank you;

D. & C. M.

Ponte Vedra Beach Residents


Hello Chris, 

We want to thank you for your outstanding and timely actions leading to the installation of our new GAF roof.  

From the day that we first communicated you have always followed up on our needs and requirements leading to the installation of a new roof.  

We especially want to commend the quality of workmanship that your employee’s exhibit.    They did a sensational job on our new roof.  

I have never had such an experience in the 22 years that we have lived in our home.  Their dedication to the job was truly impressive.   

Again, we are sincerely pleased and happy with the results of this project. 

If we can be of service in recommending your company and services to any prospective customers, please let us know. 


Bill and Millie St. George

Hidden Hills Residents


Dear Chris, 

Many thanks for helping me with my roof. I love the selection.

Your staff worked very hard.  It was a pleasure to work with Jason Farr.  The roofers under Miguel worked so hard!  You have a well oiled operation.

Again thank you.

Merry Christmas,

J. B.

Sawgrass Country Club Resident


Dear Chris,

In a world where criticisms are much more abundant than praise, I simply want to thank you for the outstanding work your crew did in repairing/replacing the roof on our home.

I write this "unsolicited" letter of appreciation because I believe when somebody does a good job, it should be recognized.

Not only did your crew do an excellent job on the installation (and unexpected repair), but they were thoroughly professional and left the property as clean as though they'd never been here.

Having been in business myself, I understand the value of "good employees," and you may want to let them know how pleased we were with their work.

I will be happy to recommend your company and its services.


M. C.
Queens Harbor Resident



I want to add a few words about Martin.  He has been a true professional throughout the scheduling process to the actual onsite repair.  He and his entire crew were neat, polite and hardworking.  They went about their business clearly exhibiting the knowledge and dedication to do the work properly and with pride.
I sincerely appreciate doing business with the Townsend family and thank you once more for your support of the Queens Harbour community.
Randall Slocum
Former President
QH Mens Golf Association
P.S. Today I told all my golf buddies how good you guys are.  Not the cheapest but the BEST!!!!!


Your employees were amazing on my daughter's house.  Townsend Roofing definitely sets the standard for the roofing industry.


Ron Cogburn

Cogburn Brothers Electric, Inc. 


Greetings Randy, Bobby, Chris & Martin (aka: Townsend Roofing),

I wanted to let all of you know how much we LOVE our new roof! The color is perfect and the shingles have such depth and dimension to them - they look amazing!

The team that did the installation was very professional, hard working, focused, and also friendly. The team leader listened very well and did everything as discussed.

Everyday the team cleaned up, so our property looked very tidy as the job was ongoing. When the job was finished, they did the super clean up job, leaving the property spotless!

This was a wonderful experience with a company that I would highly recommend to anyone!

Thanks and Kind Regards,

Vicki Milton 


We recently used Townsend Roofing and Construction Services for a roofing repair. They did an excellent job in a very timely fashion. From Chris giving us the estimate to Martin and his crew doing the work, it was outstanding. I would highly recommend this company.
M.W. Appell
Neptune Beach, FL.


Thank you for your great work and professionalism.  We were quite pleased and will definitely refer you to others.

Very truly yours,

S. P. 

Dear Townsend Roofing,

Just a quick note to recognize Martin and his crew. This is the third time we have had the pleasure of working with them and they are always pleasant, hardworking and professional. You are very lucky to employ such an exceptional team.  From the pleasant handling of calls at front desk to quotes and permit work (Chris T.) through to completion we are grateful for a well run organization and wonderful experience.  We have and will continue to recommend Townsend again.  Thank you so much for the great and difficult work you do.



I couldn’t send this check without complimenting you on your polite young employee and the fantastic job he did on my roof.  My neighbors (The xxxxx’s) and friends (The xxxxx’s) both say they want your company for their roof after the first of the year.

Thank you and Merry Xmas,


Mr. Townsend,

Thanks so much for the quick response to our request for a new roof.  Your crew was very respectful and professional.  Thanks for a great job.  We will be passing your name to anyone who is looking for a new roof.

Thanks again,




Townsend Roofing and Construction Services, Inc

1740 Cocoanut Road, Unit #101

Jacksonville, FL 32224

(904)645-5887 office

CCC#1329269 & CBC1264390

Email: info@townsendroofing.com